Areas We Serve
Local support,
across the capital.
On-site IT support and installations in Warsaw and nearby towns.
- Bemowo
- Białołęka
- Bielany
- Mokotów
- Ochota
- Praga Południe
- Praga Północ
- Rembertów
- Śródmieście
- Targówek
- Ursus
- Ursynów
- Wawer
- Wesoła
- Wilanów
- Włochy
- Wola
- Żoliborz
- Piaseczno
- Pruszków
- Marki
- Ząbki
- Łomianki
- Ożarów Mazowiecki
- Konstancin-Jeziorna
- Józefów
- Legionowo
- Wołomin
Support centred
around Warsaw.
The map below is centred on Warsaw, Poland.
We’ve Got the Answers
You’re Looking For
Quick answers to your questions.
What are the benefits of managed services?
Managed services provide an ongoing support relationship, routine maintenance, and a clear way to plan technology costs and priorities. The exact benefits depend on the services included in your agreement.
How does a managed service provider work?
A managed service provider agrees a scope of IT services with your business, then provides ongoing support and maintenance under that plan. We start by learning about your systems and needs, then explain the recommended scope before work begins.
How are managed IT services and break/fix different?
Break/fix support usually starts after something goes wrong. Managed IT adds planned support and maintenance, with agreed responsibilities and costs, to help reduce avoidable disruption.
What kind of companies are good candidates for managed services?
Managed services can suit organizations that want dependable IT support without building every capability in-house, or that need extra capacity for an existing team. We’ll discuss whether the model fits your size, systems, and goals.
How long does it take for you to respond?
Response targets depend on the issue and the support plan. We’ll explain the available coverage and response commitments in your proposal so expectations are clear.
Does your firm come to my office when I have a problem?
On-site support can be arranged for issues that need hands-on attention, depending on your location and agreed service scope. Many requests can also be investigated remotely.
What if I have a problem after business hours, on a holiday, or over the weekend?
Out-of-hours coverage depends on the support plan. We’ll clarify service hours, escalation arrangements, and any applicable charges before you choose a plan.
Can you recommend and/or purchase hardware and software for my company?
We can help assess requirements and recommend suitable hardware or software. Any purchasing, licensing, and installation responsibilities are agreed with you before an order is placed.
What's included in the onboarding process?
Onboarding typically begins with learning about your users, devices, network, and priorities. We then agree the support scope, access requirements, and next steps; the exact process is tailored to your environment.